ON PREMISE AND REMOTE SUPPORT
Our expert team delivers prompt, comprehensive IT support and assistance. We can come to your place of business or access front and back ends via remote support software.
With years of industry experience, we are confident in providing you with support processes and technology advice suitable to you business, your software platform, and your technology infrastructure. Whatever your issue, we can help.
TECHNOLOGY
Our commitment to giving clients the support they need requires our teams to be in possession of broad and highly-effective skillsets. Below are some of the areas of support technology we have experience in working with;
- On-premise support tools: JitBit, Kayako, HelpSpot
- Remote support tools: TeamViewer, Chrome Remote Desktop, Windows Remote Assistance
- Support management platform: Zendesk, JIRA, osTicket
What we offer:
- Windows Server support
- All types of Clint OS issues support ( Windows, Mac and Linux )
- MS Office support including outlook Clint
- Tracking any MS products new issue and escalating it well and provide you with the root cause and solution
- Convenient on-premise support
- Remote support via trusted remote support software
- Front and back end support, maintenance, and advice
- Industry expertise across a range of technology platforms
- Flexible support options catered to your needs and budget
