HOSTING
More and more businesses are moving away from hosting and maintaining their applications on-site. Instead, they are taking advantage of Infrastructure-as-a-Service (IaaS) and Software as a Service (SaaS) models.
There are many benefits of opting for SaaS hosting, maintenance, and support, including:
- Simple integration with other data platforms and systems
- 24/7 support
- Simple integration with other data platforms and systems
- 24/7 support
We provide basic to fully managed application hosting services for a number of environments both on-premise and in the public cloud.
What we offer:
- Managing and supporting windows Azure and all integrated services
- Design and support virtual environment ( VMware, Hyper-V, Azure Virtual machines )
- Managing and Providing 3 levels of support in windows azure and Office 365 (Exchange, SharePoint, Skype for Business, One Drive and Yammer)
- SaaS and mobile application hosting
- Basic and fully managed application hosting
- On-site hosting
- Public cloud hosting
MAINTENANCE
Applications require regular maintenance to ensure optimal performance, usability, and most importantly, security. Our fully customised maintenance services are designed to update and support your application to meet your business’s unique requirements.
Our engineers can manage infrastructure, patches, upgrades, monitoring, and optimisation. Outsourcing these maintenance tasks will free up valuable time so your team can focus on your business’s core operations.
What we offer:
- Security management
- Application administration and support
- Database administration and support
- Performance monitoring and reporting
- Proactive maintenance
- Continuous improvement
TECHNOLOGY
We work with a diverse range of tools and technologies to provide you with application maintenance services you can rely on.
- Monitoring tools: AppDynamics, Dell Foglight, Compuware, ExtraHop
- Security tools: IBN AppScan, Cenzic Hailstorm, N-Stalker, Rapid7 NeXpose
- App deployment and management: New Relic APM, BMC APM, JenniferSoft APM, CA APM
SUPPORT
When it comes to application support, there is no one-size-fits-all service. Our team offers remote and on-site tech support that is tailor-made for your business.
From 24/7 fully managed maintenance to one-off on-demand support, we always utilise the most appropriate technician for the job. Whatever your needs, you can rely on our flexible support services.
What we offer:
- Security management
- Incident response and resolution
- Changes, enhancements and bug fixes
- Upgrades
- Incident management
- Configuration management
- Emergency maintenance
TECHNOLOGY
To provide the service our clients expect, we need to understand the technology we are working with. This is why our support teams have a wide resource of knowledge and experience to draw upon when supporting and overseeing your applications.
- Support management platforms: Zendesk, JIRA, Slack
- Incident management tools: MetricStream, SAP IT Incident Management, BMC Mobility ITSM, AlertSense
- Support and security across Google Play, Apple App Store, Windows Store, Ubuntu Software Centre, and more
